Privacy Policy

We are committed to protecting your privacy. We do not sell, trade or rent your personal information to other companies, except to the provider of your selected accommodation. We use the information we collect about you to process your bookings with the relevant provider.

We operate in accordance with applicable data protection legislation. In Spain, this is regulated by the Ley Orgánica 15/1999 de 13 de diciembre de Protección de Datos de Carácter Personal (LOPD). Any changes to our Privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification. All comments, queries and requests in relation to our use of information are welcomed and should be addressed to info@thehumantour.com.

 

Marketing and feedback

      • With your permission, we will keep you up to date via email about our tours, services and special offers we think you will find valuable. You may opt out of receiving these notifications from us at any time by un-ticking the relevant box in your customer´s profile.

The Human Tour use of cookies

      • Like many websites, thehumantour.com uses cookies (small text files saved to your computer) for certain features. By using this site you agree to the placement of cookies on your computer in accordance with the terms of this policy. Cookies allow us to personalise the content of the site for you, and to monitor website traffic. Cookies are also set when you use any of the social media sharing buttons on our site (to post on Facebook, for example); The Human Tour does not have control over the cookie policies of third-party social media sites. You may set up your computer to reject cookies, or control which cookies your computer will and won’t accept by following the relevant instructions which can be found at www.aboutcookies.org or via the help menu in your browser; in that case, you may not be able to use certain features on our site.

This privacy policy sets out how The Human Tour uses and protects any information that you give The Human Tour when you use this website. The Human Tour is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Human Tour may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What we collect

We may collect the following information:

      • name
      • contact information including email address
      • demographic information such as postcode, preferences and interests
      • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

      • Internal record keeping.
      • We may use the information to improve our products and services.
      • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
      • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.